Most companies utilize a system where they expect to have a certain number of failures in any given time period, and they setup their support systems to handle that number of failures. At Nordic PC, failure is not an option.
When your system is ordered, it begins a run through a gauntlet of tests designed to stress it far beyond normal use in order to make it fail before it arrives at your home or business. These tests begin with an increased-voltage memory test that lasts upwards of 24 hours. This test is designed to make sure that your memory modules will not fail under any workload. It also stresses the memory controller, and we have had CPUs die during this test because of memory controller failure. We believe it's best for it to die here under extreme conditions, rather than die after a few weeks or months in your possession.
We then move on to the build phase where all of the components are mounted in the case, and testing is performed on the CPU, GPU and motherboard. We use several tools, including OCCT and FurMark to initially break in hardware over another 24 hour period.
The last stage is the optional overclocking stage, where components are pushed to their limits to find the maximum stable frequencies they can operate at. All systems must pass a 24-hour stability test at their overclocked settings to be considered reliable and ready to ship.

We push these systems in a room that stays around 80 degrees F to ensure they will be just as stable on your desk as they are here.
While this process is extremely time-consuming, we believe it is why our failure rate stays very close to zero, even when pushing components out of their comfort zone.

